Past due journal... The first of the legal hoops

The Tuesday (3/26) before I went on school break, I decided to begin the long process of obtaining an insurance bond so I can legally register my bike. After speaking with my dad, I decided to go to Andrews agency in downtown Ithaca. This insurance company sell all types of insurance, the woman in the office were very kind but unfortunately not very helpful. After explaining my situation to a representative, the woman told asked for my phone number and said she needed to call the DMV and familiarize herself with the bonding process before she could help. She took my phone number and said she would call me later that day, which never happened. I went on break the following week and was unable to make any process, but this week I plan on trying my luck at the same office, and if I find no success then I'll try another agency.